Charlotte Windom , LPC

Charlotte Windom brings a warm, supportive presence to clinical work and approaches each client with both compassion and professional skill. She views counseling as a thoughtful, integrity-driven process and believes that personal experience with life’s challenges deepens empathy rather than reducing effectiveness. Her training and clinical background supply practical tools to guide individuals and families through healing and growth, and she considers it an honor to accompany clients through that work.

Charlotte earned a BS in Human Services with a minor in Psychology, graduating Cum Laude, and a MS in Counseling Psychology from Troy University. She is a member of Chi Sigma Iota and was recognized on the National Dean’s List and the Provost’s List during her academic career. She holds the LPC credential, which stands for Licensed Professional Counselor, and brings 16 years of experience working in a variety of settings.

Her professional background includes roles in private practice, community mental health, Auburn University’s Student Counseling & Psychological Services, Juvenile Probation Court Liaison work, Coffee County Family Services, and the Pike County Child Advocacy Center. She served as Program Coordinator for a Child/Adolescent Day Treatment program and was instrumental in developing the Jackson County location’s first such program at Mountain Lakes Behavioral Healthcare in 2009, a program that reached a ten-year milestone in 2019.

Charlotte provides individual, family, couples, in-home, group, and crisis counseling and has worked with children, teens, college students, and adults. Her approach combines clinical training, lived experience, and a commitment to supporting clients as they navigate change and healing.

Could Online Therapy Be a Good Fit?

Many people wonder whether meeting with a therapist online can truly help. For many common concerns - such as stress, anxiety, depression, relationship challenges, or managing life transitions - online therapy can be as effective as traditional in-person sessions for addressing everyday mental health needs.

One of the main benefits is flexibility. Clients may choose the mode of communication that works best for them - video calls, phone sessions, live chat, or text-based messaging - which makes it easier to fit therapy into a busy schedule or to maintain continuity of care across locations.

Work with licensed professionals who provide a range of therapeutic approaches and who can be changed if a different fit is desired. This adaptability allows people to access consistent therapeutic support in a way that matches their routine and comfort level.